BID Estate Team

Our highly visible on street cleaning and Ambassador teams
work hard to help provide the best welcome to Victoria.

Victoria BID driver and electric vehicle

On Street Cleaning

This service is provided across the Victoria BID footprint to keep the areas clean and tidy throughout the day. Our dedicated day and night cleaning teams provide targeted street cleaning and additional services, between 6.30am and 5pm and 10pm to 6am. They also provide a Janitorial Service where local businesses can call the hotline to report spillages, rubbish and overflowing bins they see in the area or request a wash down of their business entrance or pavement. You can contact the Janitorial team on 07934 845 503. With one dedicated team member on standby, the aim is for us to be on-site within 2 hours of a call.


Our multilingual seven-strong team of Ambassadors help visitors, commuters, tourists and Londoners find their way around the immediate area and to London wide destinations. We introduced the Ambassador programme across the 110-acre BID footprint in 2011 and our team have now greeted 2.5m visitors.


Top projects in this programme

Our other work

BID Estate Team contact

Barry Cast
On Street Team Manager

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