Privacy

You will be aware that the data protection laws are changing, so we’re getting in touch to let you know that we have updated our Privacy Policy.

We believe you should know what data we collect from you and how we use it – so our Privacy Policy explains just how we look after your data. If you’d like to find out more you can view our updated policy by clicking the link below.

Read Victoria BID Privacy Policy.

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13          Hotjar Cookies

From 1st April to 30th June 2022, the following Hotjar Tracking Code cookies will be set when using this website.

Relating to the user

_hjSessionUser_{site_id}
• Set when a user first lands on a page.
• Persists the Hotjar User ID which is unique to that site.
• Ensures data from subsequent visits to the same site are attributed to the same user ID.
• 365 days duration.
• JSON data type.

_hjid
• Set when a user first lands on a page.
• Persists the Hotjar User ID which is unique to that site.
• Ensures data from subsequent visits to the same site are attributed to the same user ID.
• 365 days duration.
• UUID data type.

_hjFirstSeen
• Identifies a new user’s first session.
• Used by Recording filters to identify new user sessions.
• Session duration.
• Boolean true/false data type.

_hjUserAttributesHash
• User Attributes sent through the Hotjar Identify API are cached for the duration of the session.
• Enables us to know when an attribute has changed and needs to be updated.
• Session duration.
• Hash data type.

_hjCachedUserAttributes
• Stores User Attributes sent through the Hotjar Identify API, whenever the user is not in the sample.
• Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool.
• Cookie used regardless of whether a Feedback tool is present.
• Session duration.
• JSON data type.

_hjViewportId
• Stores user viewport details such as size and dimensions.
• Session duration.
• UUID data type.

Relating to the session

_hjSession_{site_id}
• Holds current session data.
• Ensures subsequent requests in the session window are attributed to the same session.
• 30 minutes duration.
• JSON data type.

_hjSessionTooLarge
• Causes Hotjar to stop collecting data if a session becomes too large.
• Determined automatically by a signal from the WebSocket server if the session size exceeds the limit.
• Session duration.
• Boolean true/false data type.

_hjSessionRejected
• If present, set to ‘1’ for the duration of a user’s session, when Hotjar has rejected the session from connecting to our WebSocket due to server overload.
• Applied in extremely rare situations to prevent severe performance issues.
• Session duration.
• Boolean true/false data type.

_hjSessionResumed
• Set when a session/recording is reconnected to Hotjar servers after a break in connection.
• Session duration.
• Boolean true/false data type.

_hjLocalStorageTest
• Checks if the Hotjar Tracking Code can use local storage.
If it can, a value of 1 is set.
• Data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.
• Under 100ms duration.
• Boolean true/false data type.

_hjIncludedInPageviewSample
• Set to determine if a user is included in the data sampling defined by your site’s pageview limit.
• 30 minutes duration.
• Boolean true/false data type.

_hjIncludedInSessionSample
• Set to determine if a user is included in the data sampling defined by your site’s daily session limit.
• 30 minutes duration.
• Boolean true/false data type.

_hjAbsoluteSessionInProgress
• Used to detect the first pageview session of a user.
• 30 minutes duration.
• Boolean true/false data type.

_hjTLDTest
• We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails.
• Enables us to try to determine the most generic cookie path to use, instead of page hostname.
• It means that cookies can be shared across subdomains (where applicable).
• After this check, the cookie is removed.
• Session duration.
• Boolean true/false data type.

Relating to Recordings

_hjRecordingEnabled
• Set when a Recording starts.
• Read when the Recording module is initialized to see if the user is already in a recording in a particular session.
• Session duration.
• Boolean true/false data type.

_hjRecordingLastActivity
• Set in Session storage as opposed to cookies.
• Updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).
• Session duration.
• Numerical Value (Timestamp) data type.

Relating to Feedback and Survey tools

_hjClosedSurveyInvites
• Set when a user interacts with an external link Survey invitation modal.
• Ensures the same invite does not reappear if it has already been shown.
• 365 days duration.
• Boolean true/false data type.

_hjDonePolls
• Set when a user completes an on-site Survey.
• Ensures the same Survey does not reappear if it has already been filled in.
• 365 days duration.
• Boolean true/false data type.

_hjMinimizedPolls
• Set when a user minimizes an on-site Survey.
• Ensures that the Survey stays minimized when the user navigates through your site.
• 365 days duration.
• Boolean true/false data type.

_hjShownFeedbackMessage
• Set when a user minimizes or completes a Feedback widget.
• Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show.
• 365 days duration.
• Boolean true/false data type.

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Contact us

T 020 3004 0786
E info@victoriabid.co.uk


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